F . A . Q
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F.A.Qs
Yes, our porcelain products are designed to be both elegant and durable, making them perfect for everyday use. Every product undergoes rigorous quality checks to ensure it withstands regular wear and tear.
Most of our products are dishwasher- and microwave-safe. However, to extend their lifespan, we recommend handwashing and avoiding prolonged exposure to high heat. Please refer to the specific care instructions for each item.
To maintain the best condition of your porcelain, avoid using harsh detergents and try to prevent contact with hard objects. Handwashing with a soft sponge or cloth is recommended.
If your product arrives damaged during shipping, please contact our customer service team immediately with relevant photos. We will resolve the issue promptly or arrange for a replacement.
Yes, we provide international shipping. Shipping costs and delivery times vary by region, and you can view the details at checkout.
We have a return and exchange policy in place. If you are not satisfied with your purchase, please contact our customer service team within 30 days of receiving the product, and we will assist you with the return or exchange process.